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Carl Phillips

Carl is responsible for all aspects of Lloyd's market change projects. He joined Lloyd's in 2008, bringing with him over 20 years experience in the insurance industry with Lloyd's Managing Agents, Insurance Companies and International Insurance Brokers in Operations and Change Management.

Carl Phillips

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Carl Phillips's Posts for Dec 2010

STP - what does it mean?

Market Development | Carl Phillips | Monday 13 December 2010, 12:00AM

There was a lot of press coverage originating from the Insurance Day Technology Forum in October about STP (that’s Straight Through Processing - not the well-known oil additive needed in my youth to keep the car running!). STP is perhaps the nirvana of operations but is it realistic?

Tags: The Exchange, The Market, ACORD

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ECF - Scope Increases

Market Development | Carl Phillips | Monday 06 December 2010, 12:00AM

Continuous improvement is one of my favourite topics and it's great to see it being applied to the Electronic Claims File (EFC).

Tags: The Market, The Exchange, Claims, Underwriting, Brokers

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Carl Phillips's Posts for Dec 2010

STP - what does it mean?

ECF - Scope Increases

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